Unfortunately, we have always enjoyed the ambiance and great food at the Mad Hatter, but can't see us making an effort to return or recommend someone go there for fear they would have the same experience, They obviously have enough patrons that customer service is not necessary. The most annoying thing about this experience is there was not an apology of any sort in any way. The Mad Hatter is located at 6467 Sanibel Captiva Rd in Sanibel and is open Tuesday-Sunday from 4:45 p.m. A chic beach-cottage getaway awaits you at the Blue Dolphin, an adults-only (18+) hotel on Sanibel. When he returned, probably hoping we would have left, and my husband had him listen to our confirmation voice message, he repeated we did not have a reservation. 2,904 likes 15 talking about this 1,313 were here. The maitre d, Craig, then told us he had to take care of other patrons. When we disagreed, we were told we were at the wrong restaurant. Without barely glancing at the reservation book, we were told we did not have a reservation. We arrived, we were asked if we had a reservation, said yes, but we are early and will watch the sunset, but wanted to check in. We followed their protocol, calling, making a request, waiting for a confirmation call and calling back. We made a reservation for Thursday, May 27th for the two of us. We called ahead one month to be sure to have reservations when we were visiting the Fort Myers area recently.My husband and I book a reservation at Mad Hatter twice a year when we are in town. The Mad Hatter serves an inspired and eclectic menu of American cuisine. It was our first time dining in the restaurant although we did takeout the year before and it was amazing. The dcor of this whimsical restaurant mimics that of Alice in Wonderland while. The bouillabaisse was spectacular! I?ve never tasted such an amazingly delicious herb saffron broth. Starters Phyllo Shrimp Surf & Turf Country Pate & Cheese Seafood Martini Portuguese Oysters Hudson Valley Foie Gras Smoked Salmon Roll Blue Crab Cake. The gulf snapper with potatoes, cherry tomato, marinated artichoke hearts and little neck clams with herb broth was divine. The low-lying Blind Pass area took a hit. And the crustless cheesecake had to go home with us and it was out of this world! We didn?t get a pretty sunset the evening we dined but the view was breathtaking. Only occasionally do two perfectly complementary people manage to find one another, and in the story of Kurt and Michelle Jarvis, the Mad Hatter is lucky to have found the ideal team to create. Sanibel’s Mad Hatter has washed away and the original Lazy Flamingo is also gone. The art and theme of Alice in Wonderland was fun. A memorial service and celebration of life took place on Aug. We were well taken care of by Britt and Joey. Wagner had been the executive chef at The Mad Hatter Restaurant since 2019. Thank you to everyone who has reached out to express their condolences for our beloved Executive Chef Sarah and her family, the restaurant shared on its website. Wish we could rate it higher than five stars. We felt very special, welcome and appreciated as diners. The Mad Hatter Restaurant is The 25th Top rated Restaurant in Fort Myers, The Mad Hatter. The maitre ?d has a great personality?I?m sorry I didn?t get his name. 6467 Sanibel Captiva Rd, Sanibel, FL 33957, United States. This spot is an elevated New American style restaurant with a Gulf view. The only comment about that is was it was incredibly dark walking out to out car after dinner. If youre looking for a more upscale dining experience.
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